NOTE TO APPLICANTS: Due to recent upgrades to ADP’s security settings, in order to apply for this position via the online portal, you must use one of the following web browsers: · Microsoft Internet Explorer 11 (versions 9 & 10 are no longer supported) · Microsoft Edge® · Firefox® 52 and higher · Chrome™ 50.0 and higher · Safari® 8.x · Safari 9.0. If you are experiencing challenges with the online portal, please email: HRresource@asaecenter.org.
The position will provide application support for ASAE & The Center. This includes managing database helpdesk tickets, analyzing business problems, querying data, correcting data-entry issues, and identify and escalate issues as needed.This position will be responsible for creating and maintaining reports and dashboards to display transactional data to meet the business needs. As part of the database team, this position will also contribute to database upgrades and projects as needed.
Specific Responsibilities include:
Perform database queries, data corrections and data transformations.
Manage and resolve bugs and issues identified by staff.
Determine if bug/issue is from a customization or if it’s a stock issue and escalate as needed
Correct data-entry errors and perform routine data maintenance.
Create and maintain, Crystal Reports, SQL objects and PowerBI dashboards to present transactional data.
Act as a liaison between end-uses and IT staff, understand the business problems and work with developers and trainer to identify and document gaps in training, data processes or workflow.
Participate in database projects to understand the business requirements and the design solution and assist with testing and support.
Other duties as required by the needs of the business.
Technical capacity with problem solving/analysis skills.
Bachelor’s degree in computer science, software engineering, or related discipline
Minimum of 3 years’ experience with databases
3+ years’ experience in Microsoft SQL programming
Proficiency in Crystal Reports
3+ years working in or with associations
Experience with Aptify association management system a plus
Experience with CRM systems a major plus
About ASAE: The Center for Association Leadership
ASAE is a membership organization of more than 22,000 association executives and industry partners representing more than 11,000 organizations. Our members manage leading trade associations, individual membership societies and voluntary organizations across the United States and in nearly 50 countries around the world.
With support of the ASAE Foundation, a separate nonprofit entity, ASAE is the premier source of learning, knowledge and future-oriented research for the association and nonprofit profession, and provides resources, education, ideas and advocacy to enhance the power and performance of the association and nonprofit community.
We believe associations have the power to transform society for the better. Our passion is to help association professionals achieve previously unimaginable levels of performance. We do this by nurturing a community of really smart, creative, and interesting people - our members. In short, we are the Center for Association Leadership.