Administrative, Clerical, Support, Customer Service and Support, Membership
4 Year Degree
The Federal Communications Bar Association (FCBA) seeks to fill the full-time position of Member Services Administrator/Receptionist. Successful candidate must have experience and proven abilities in delivering high quality association experience. Candidate will work closely with association members and staff and will also serve as the front office receptionist. Some evening hours and one weekend each spring required to support events, special projects, and activities. The position is located in Washington, DC, two blocks from Metro. Excellent benefits, including health insurance package. Salary $45,000-$48,000, based on experience. Email cover letter, resume, and salary history to firstname.lastname@example.org. EOE
Duties and Responsibilities:
Process membership applications and renewals; maintain the membership database and directory; assist with activities related to member services, including responding to members’ inquiries and providing information about association benefits, products, and services.
Serve as registrar for association events, including setting up events, processing registrations and payments for each event, creating detailed registration lists and queries, and creating name badges for guests.
Attend events to check in guests.
Serve as office receptionist, including answering and transferring all incoming calls, distributing mail, managing the maintenance of all office equipment (excluding computers), and managing incoming emails to the Association’s general email account.
Assist with additional responsibilities, as needed.
A minimum of three years of association experience required.
Candidates with netFORUM/Abila association management software experience will be given preferential consideration.
Proficiency in Microsoft Office required.
Proficiency in using various social media outlets, such as Facebook, Twitter, and LinkedIn preferred.
A demonstrated ability to effectively interact with staff and association members, both verbally and in writing.
Highly organized with the ability to learn quickly, prioritize, and manage multiple projects with high attention to detail.
Additional Salary Information: Based on experience.
About Federal Communications Bar Association
The Federal Communications Bar Association (FCBA) is a volunteer organization of attorneys, engineers, consultants, economists, government officials, and law students involved in the study, development, interpretation and practice of communications and information technology law and policy. The FCBA, more than 2,000 members strong, has been the leading organization for communications lawyers and other professionals since 1936.Through its many professional, social, and educational activities, the FCBA offers its members unique opportunities to interact with their peers and decision-makers in the communications and information technology field, and to keep abreast of significant developments relating to legal, engineering, and policy issues. Although the majority of FCBA members practice in the metropolitan Washington, DC area, the FCBA has 12 active regional chapters. The FCBA has members from across the U.S., its territories, and several other countries.