ACG is hiring a part-time Client Relations Manager to join our growing team.  We expect this position to grow into a full-time role over time for the right candidate.  Success in this position relies on details, communication, and organization. If hired, you will serve as the primary contact for one to two associations. You will wear a variety of hats to support this client and others.  At first, the duties will be more task-oriented. As the role grows, they will become more strategic.  The right candidate will grow into a position that can oversee strategic and operational functions for our clients. To be successful, you should have a passion for events and enjoy juggling multiple tasks and priorities.  If you describe yourself as proactive, resourceful, and energetic, ACG wants to speak with you.

You

• Leadership experience with an eye toward client partnership and a desire for growth
• Excellent written and verbal communication skills
• Comfortable with video conferencing and virtual technology
• The ability to oversee and delegate to team members
• Comfortable presenting to senior executives on topics of importance to the association
• Strategic thinking skills paired with the ability to implement/complete operational tasks
• Able to juggle and prioritize competing and changing priorities
• A collaborative personality that can quickly build relationships with clients and learn new industries
• Strong attention to detail and commitment to delivering excellence

The Position

• Manages and acts as the main point of contact for one or more professional associations
• Responsible for delivering a high level of service aligned to scopes of work
• Engagement with all stakeholders including Executive Committee, Board of Directors, committee chairs, volunteers, sponsors, members
• Attends all meetings and prepares agendas, takes minutes, monitors action items
• Assist in the development of annual budget and provides monthly financial reporting
• Works with team to deliver communications, marketing, finance, and membership strategies and measures results of initiatives
• Manage membership recruitment and retention campaigns; applications; produce membership reports; maintain prospect lists.
• Oversee and organize all chapter-related activities at association conferences
• Plan and manage event setups, registrations, and production tasks
• Build relationships and the value of ACG through prompt response to calls, messages, emails, and reports