Position Title: Membership Manager Reporting to: Chief Operating Officer Location: Flexible Remote Position
The Association for Women in Science (AWIS) is one of the largest multi-discipline organizations for women in science dedicated to achieving equity and full participation of women in all disciplines and across all employment sectors. Our advocacy, scholarships and programs support members, allies and supporters worldwide. We are celebrating our 50th anniversary in 2021 and growing the organization. Membership is open to any individual who supports the vision and mission of AWIS. Learn more at https://www.awis.org.
The membership manager is responsible for a broad range of activities to grow and support individual members by focusing on the customer experience, recruitment and renewal process, database management, and customer service. The membership manager will also be the staff liaison to the Chapter Advisory Committee and the Educational and Scholarship Awards Committee.
Develop, manage and execute tactics for all aspects of member recruitment, engagement, and renewal process
Manage and support member programing
Provide customer service to members and stakeholders
Cultivate relationships with members and chapter leaders
Provide project management and staff leadership to the Chapters Committee including executing the STAR award process
Provide staff leadership to the Scholarship Awards Committee and manages the Scholarship Awards application and selection process
Build relationships with volunteers and manages volunteer activities
Fulfills membership data requests and manages Chapter/Affiliate reporting process
Manages Chapter and Affiliate subordinate group IRS registration and e-postcard process
Manages member database (MemberClicks)
A career path of progressive membership management experience – a plus if with a national association or in a nonprofit environment
Creativity to develop, and the ability to implement, an individual member engagement and retention strategy
Experience developing and implementing a membership acquisition strategy
Proficiency with customer relationship management (CRM) databases, experience with MemberClicks is a plus, and other software including MS Office as well as project management tools
Ability to analyze member data to support programs which increase member engagement
Bachelor’s degree preferred in communications, marketing, digital media or equivalent experience
Outstanding written and oral communications skills with the ability to convey information in an easy to understand, compelling, and engaging manner
Excellent project and time management skills with the ability to multitask, shift priorities, and work in a deadline-oriented, fast-paced environment
Strong interpersonal communications skills with the ability to work as part of team and collaborate and engage effectively with membership chapters, and the general public
Exercises good judgment and makes sound decisions that demonstrate problem solving ability, adaptability and responsiveness to change
Ability to think critically and analytically, and when needed, craft and execute strategic, rapid-response communications in a timely manner
The candidate must be a self-starter who can thrive independently, adapt quickly, and collaborate successfully with his/her peers
Understanding of the culture of scientific professionals and knowledge of STEM industries a significant asset
Salary Range and Highlights of Benefits
Salary $60,000-65,000 annually
Health, Vision, and Dental insurance available to staff member, domestic partners and family members
Short-term and long-term disability insurance and life insurance provided for employees
401k retirement plan with association match available
12 days of vacation day, 9 national holidays, and 2 personal days per year
Submit cover letter and resume to Meredith Gibson at firstname.lastname@example.org.
AWIS does not discriminate on the basis of any legally protected category including race, color, creed, religion, gender, gender expression, pregnancy, national origin, age, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by law. This policy applies to all terms, conditions, and privileges of employment, including, but not limited to, hiring, promotion, compensation, termination, leaves of absence, training, development, and advancement. AWIS recognizes that we live and work in a diverse world and values the skills and abilities of employees from all cultural backgrounds and traditions. Individuals who are bilingual, Black, Indigenous or People of Color, and/or members of the LGBTQ+ community are strongly encouraged to apply.
About Association for Women in Science
The Association for Women in Science (AWIS), founded in 1971, is the leading organization that advocates on behalf of women in science, technology, engineering, and mathematics (STEM) to achieve business growth, social change, and innovation.
We are dedicated to driving excellence in STEM by achieving equity and full participation of women in all disciplines and across all employment sectors. AWIS has helped guide Congress, the United Nations, pharmaceutical and biotech companies, institutions, and other professional organizations on decisions and best practices to achieve gender diversity and positive system transformation in STEM.