Details
Posted: 22-Apr-22
Location: Washington, D.C.
Type: Full Time (Remote & In Office)
Required Education: 4 Year Degree
Categories:
Communications/Editorial
Customer Service and Support
Membership
The Associate of Communications and Membership Services for Education Finance Council (EFC) performs a range of responsibilities related to the delivery of services to EFC’s members, enhancing the effectiveness of EFC communications, and providing administrative support for the EFC Team. Qualified candidates will possess excellent oral and written communication skills, experience developing and executing social media strategy, and the desire to learn new skills. This position requires initiative and an ability to work both independently and in teams. This position regularly interacts with C-suite executives and must maintain positive and professional communication and relationships.
RESPONSIBILITIES
Membership Services
- Serve as the initial point of contact for EFC member calls and inquiries
- Develop relationships with EFC members by responding to their questions and requests, and supporting the services EFC offers
- Maintain the EFC website, both public facing and association management system portions, ensuring the information is remains accurate and relevant
- Develop and manage member surveys and requests for data and information and provide summary analysis as directed
- Support the development and production of deliverables for EFC members under the supervision of the Director of Operations and Development and the Director of Government Affairs and Communications
EFC Committees and Board Support
- Provide administrative support for EFC committees and the Board of Directors, including, scheduling meetings, agenda development, and providing summaries and/or formal minutes
- Maintain the content of and access to the committee pages on the EFC website
- Maintain Board history
Communications?Publications?Marketing?Collateral Support
- Responsible for content, authoring, and dissemination of EFC publications including the daily EFC Exchange newsletter, Quarterly Review, and weekly ICYMI
- Support the Director of Government Affairs and Communications to create and execute a marketing plan, which includes website optimization, social media strategy and content development, and blogging
- Attend Congressional hearings and other industry meetings to produce written summaries for the EFC Team, membership, and publications
- Draft and edit copy for communications, including external publications, reports, social media, advocacy tools and resources, and policy statements
- Assist with the necessary data collection from EFC members to support the publication of EFC’s National Report, Affiliate Member Services Guides, Membership Directory, and other documents, tools, and resources
Conference, Meeting & Event Planning Support
- Provide support and assistance to the Director of Operations and Development for EFC’s conferences and events, including conference planning, preparation of materials, managing registrations, staffing the registration table, and post-conference activities
Additional Duties
- Additional duties as prescribed by the President
COMPENSATION AND BENEFITS
EFC offers a competitive compensation and benefits plan
TRAVEL
Requires travel to EFC meetings and conferences, industry events, and member site visits
JOB TYPE
Full Time
JOB LOCATION
Greater Washington, DC. Currently the position is primarily remote but may return to a hybrid work environment.
EXPERIENCE AND ABILITIES REQUIRED
- Bachelor’s degree in a relevant field with some office experience
- Strong writing, proofreading, and editing skills, including note taking and the ability to accurately summarize materials and events
- Experience in digital engagement with a focus on social media
- An ability to manage and balance multiple priorities and effectively communicate the status of projects
- An ability to build and maintain professional relationships with people from all backgrounds, views, and political affiliations, including colleagues, Board members, C-suite executives, and external partners
- Professional, goal-oriented team player and a self-starter who takes pride in a job well done
- Detail-oriented with the highest degree of accuracy in all activities
- Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint
- Experience with website maintenance and e-mail marketing tools is preferred but not required
- Knowledge of Google Analytics and search engine optimization is a plus but not required
