Careers

Title:                                   Specialist, Member Engagement 

Department/Unit:          Member Engagement/Member Experience

FLSA Status:                     Full-time, Exempt

Location:                          Alexandria, VA

Do you want to contribute to an organization dedicated to improving societal health? Would you like to collaborate with colleagues who are passionate about making a difference? Are you excited to work in a new state-of-the-art building designed to encourage movement, participation, and employee health?

Then you want to work for APTA!

APTA is the trusted leader for the physical therapy profession, representing more than 100,000 physical therapists, physical therapist assistants, and physical therapy students. Our approximately 150 employees support the association’s mission to build a community that advances the profession of physical therapy to improve the health of society. Learn more in our Association Profile.

Located in Alexandria, Virginia, APTA has outstanding employee benefits, including flexible work schedules, generous retirement contributions, and travel subsidies for employees who choose public and active transportation.

Summary

A member of Member Experience that implements efforts to support organizational priorities and activities within the Member Engagement department. Supports unit efforts with a focus on departmental contributions to membership strategy for the Association. Participates and support efforts for appointed and member volunteer groups and APTA leadership. Supports preparation of compliance requirements and documents and seeks out opportunities for continuous quality improvement in department activities. Effective champion of the Association vision, mission and brand.

Essential Functions:

• Provides support for implementation of activities in the Member Engagement department.
• Assists department colleagues with carrying out efforts to meet objectives on organizational priorities with a focus on departmental contributions to membership strategy for the Association.
• Supports operational needs for appointed and member volunteer groups and APTA leadership.
• Provides support with data entry as appropriate including compliance documents.
• Seeks out and supports and opportunities for continuous quality improvement in department activities.
• Is an effective champion of the Association vision, mission, and brand.
• Implements volunteer management strategy for the Association, in consultation with the Director, and manages APTA Engage, APTA's volunteer website.
• Provides administrative support for the implementation of work plans related to respective activities of the Member Engagement department which align with organizational priorities and the Association’s membership strategy
• Prepares required departmental compliance forms as outlined below including, when applicable and appropriate, entering accurate information for timely submission of all required forms
• Provides support of the department operations, including opportunities to advance and gain efficiencies.
• Supports the Member Experience team in the implementation of the Association’s programs, priorities, and projects in partnership with department director and staff colleagues
• Prepares in consultation with the Director, department level data which supports and aligns with the APTA data strategy

Staff Expectations

• Upholds and fosters team values
• Complies with all APTA policies and procedures
• Performs other duties as assigned to foster achievement of association priorities

Qualifications

• High School diploma required
• Bachelor’s degree preferred
• 4+ years' experience in providing support in a business setting
• Experience with Higher Logic a plus
• Excellent communications skills – written and verbal
• Highly organized

How to Apply

Send your resume and cover letter, with salary requirements when submitting application.

Principals only; no agencies; no phone calls, please. Candidates selected to participate in an interview will be contacted by Human Resources.

The American Physical Therapy Association is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

APTA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit e-verify.uscis.gov.

APTA is committed to a diverse and inclusive workforce and invites and welcomes applicants with diversity of experience, mindset, and skills to add value to APTA and our staff community.

Position is located in Alexandria, VA.