Careers

CAI's AMS Administrator/Analyst oversees all technical aspects of CAI’s NetFORUM Enterprise Association Management System.  This includes troubleshooting, testing, user training, and documentation.

Duties:

• Analyze business requirements and write functional requirement documents for AMS related enhancements and new processes.
• Provide functional testing for all AMS upgrades and enhancements.
• Create queries as needed for data integrity and user support.
• Provide formal and informal AMS training to staff.
• Provide end user support. Troubleshoot problems and escalate to AMS vendor as needed.
• Support senior manager, web projects with AMS e-commerce requirements and testing.

Requirements:

• Experience with AMS systems, preferably NetFORUM Enterprise.
• Knowledge of database structure and design. Basic SQL skills a plus.
• Strong analytical and problem-solving skills with ability to assess an issue accurately and identify underlying causes and solutions.
• Excellent customer service and interpersonal skills.
• Ability to prioritize, multitask and meet deadlines.
• Bachelor’s degree and 3 or more years of Association experience.

If you appreciate a flexible and professional work environment, CAI is the place you’ll want to work. We offer a competitive compensation and benefits package, including 401(k) plus matching, a wellness program, and enjoyable employee activities. Our office is located minutes from D.C. in the heart of Falls Church with a free shuttle bus to the East Falls Church Metro and is about a mile away from the route 50 exit off I-495. Voted one of the top 50 places to work in Virginia!

Apply:

Please submit a cover letter, resume, and salary requirements to be considered.