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Director of Member Services
The California Water Environment Association’s (CWEA) Director of Member Services works collaboratively across CWEA and with various stakeholder groups to identify, build, and promote member value that has broad appeal to each of CWEA’s member segments. In addition, the Director will have primary responsibility for development and implementation of membership recruitment, engagement, and retention campaigns; volunteer engagement, recognition, and growth; and is responsible for managing and mentoring a team. The Director of Member Services is responsible for the integrity of data in CWEA’s membership database, NetForum, and collaborates with an internal team of professionals charged with delivering high-quality customer service to CWEA’s 10,000+ members and 17 local sections across Calif
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