AIA will provide you with the opportunity to advocate for the value of architecture and give architects and design professionals the resources they need to do their best work. The collective voice of architects is essential and our work drives positive change through the power of design.
Each one of us at AIA is a leader committed to demonstrating our mission and values and designing a better future for our country and planet. Even in times of change, AIA’s values remain constant:
We stand for equity and human rights
We stand for architecture that strengthens our communities
We stand for a sustainable future
We stand for protecting communities from the impacts of climate change
We stand for economic opportunity
We stand for investing in the future
We speak up, and policymakers listen
The American Institute of Architects, as part of the global community, is building a culture of equity, diversity, and inclusion within the profession of architecture to create a better built environment for all. Achieving this vision has a direct impact on the relevance of the profession of architecture and the world's prosperity, health, and future.
This is an entry-level professional position in the Knowledge Communities (KC) & Resources department on the AIA’s Knowledge and Practice team, reporting to the Sr. Director, Knowledge Communities. The primary function of this position is to provide communications and community engagement support for the AIA Knowledge Communities. This role will work closely with internal staff and volunteer leaders on email and web-based products/services covering different areas of architectural specialty.
Job Duties Overall duties and responsibilities include, but are not limited to, the execution of marketing/communications and knowledge delivery for volunteer-led committees and publications.
Works closely with internal staff and volunteer leadership to build and distribute the Knowledge Community email portfolio.
Works closely with Knowledge Community “program managers” and volunteer member committees to create and execute a marketing and communication plan for each group incorporating all events, award programs, and knowledge products.
Works internally to expand the reach of content generated by the AIA member groups, research efforts, and allied organizations to other audiences.
Responsible for AIA KnowledgeNet discussion forum moderation on each assigned Knowledge Community website.
Responsible for content management on relevant KnowledgeNet and aia.org websites.
Collect and report metrics related to marketing and communication efforts.
Perform other related duties as assigned and needed.
Provide assistance for knowledge projects to support and enhance the AIA’s mission and vision. Projects could include webinars, videos, podcasts, articles, as well as face-to-face sessions.
Monitor knowledge projects for effectiveness and recommend improvements based on research derived from environmental factors, metrics, usage reports, and user feedback.
Work with other AIA departments to deliver KC knowledge products/services.
Ensure compliance with AIA Brand Guidelines and Policies.
Research and utilize current best practices, including UX, community engagement, virtual media, and marketing automation.
All members of the Knowledge Community Team
Member & Component Resources
Brand & Creative
Strategic Communications & Content
Honors & Awards
Skill in providing project support to a team, including prioritizing duties, retrieving information, tracking projects, and maintaining schedules.
Ability to work independently; strong attention to detail and ability to manage multiple tasks
Must have strong customer service orientation and oral/written communication skills.
Strong diplomacy skills and the ability to work well & interact with variety of clientele e.g., volunteer leadership, members, and staff.
Proficient in data entry speed and accuracy.
Proficient with one or more email marketing systems, Salesforce preferred.
Demonstrated experienced with content management systems such as Drupal, with a working knowledge of HTML.
Some familiarity with member engagement systems such as Higher Logic preferred.
Familiarity with web-based research and information dissemination applications, content management systems, and association management systems.
Familiarity with educational knowledge capture and delivery processes, including virtual media, social networking, and other applicable communication tools.
BA or BS degree in communications, marketing, business, English, architecture, or liberal arts, preferred with 2-3 years of communications & project management experience or equivalent combination of education and experience. Some association experience as staff or volunteer is preferred. Potential for travel to AIA annual and department conferences.
What we offer
We offer a comprehensive benefits package that reflects our company values and workplace culture, including:
Medical and dental
Paid time off
Flexible spending accounts
Income protection- (Life Insurance Coverage up to 2x salary) & disability plans at no cost.
Tuition and membership reimbursements
AIA employees have access to a variety of other programs, including:
Employee Assistance Program (EAP) for employees and their family members
SmartBenefits transportation program, featuring up to $55 monthly in public transportation as well as pretax METRO parking
Computer purchase program
Fitness club discounts
Prepaid legal services program
Identity theft protection
Supervisory - N/A
Travel Requirements: minimum
Location: Washington, DC. Hybrid. This position will be periodically be required to be on-site at AIA headquarters.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability, in accordance with the applicable law.
The AIA, in existence for more than 150 years, works to advance the value of architects and architecture and increase the living standards of people by improving their built environments. The AIA, with a membership of over 90,000, is the largest voice of the architectural community.
*Educating the public to strengthen the value of architects and the overall role of the profession in the building industry. *Using our influence in legislative and regulatory concerns that affect and potentially govern the professional lives of architects. *Researching new job markets and new career specializations to ensure architects can meet society's needs now, and in the future. *Expanding the architectural knowledge base as changes in the profession occur. *Offering a network for support and information exchange with colleagues and industry professionals across the country and the globe.