PURPOSE

The purpose of this position is to serve ACHE colleagues in analyzing internal data, reporting results, and providing recommendations to project partners and stakeholders.

SUMMARY

The position is responsible for data extraction from internal and external databases, data analysis using SAS, designing surveys using Qualtrics, and reporting results using MS Word, Excel, PowerPoint, and other software. The data analyst will work with various departments in determining project goals, deadlines, and deliverables. The scope of work will involve (but will not be limited to) information processing solutions that facilitate member recruitment, retention, credentialing, engagement, and research.

ACHE is a hybrid work environment, requiring 2 days per week in our Chicago loop office.

JOB FUNCTIONS

1. Data Analysis Activities                                                                         80% of Time
   1. Provide Senior Management and other staff with timely and accurate routine and ad hoc reports.
   2. In collaboration with other staff, research and understand the needs and desired benefits of ACHE members at all levels.
   3. In collaboration with other ACHE departments, identify topics to investigate regarding member recruitment, retention and engagement; determine the data required and conduct data analyses.
   4. Monitor, evaluate and modify information processing activities as needed to meet the goals of ACHE.
   5. Maintain documentation of all processes and participate in data governance activities.
   6. Extract and clean data from external sources and merge the data with the internal ACHE database.
   7. Handle several projects and be able to prioritize and submit deliverables on time, and with accurate results.
   8. Write reports and present results and recommendations.
2. Survey Support Activities                                                                         20% of Time
   1. Assist with programming, fielding and managing surveys; perform data processing and compile summary reports.
   2. Assist with sample list management, including sample cleaning, updating the association management system records as needed and to maintain links between individuals and organizations; and draw samples for survey and marketing activities.
   3. Other duties as assigned.

KNOWLEDGE AND SKILL REQUIREMENTS

• Baccalaureate degree in research, industrial/organizational psychology, business, market research, statistics, math, and other relevant fields. Master’s Degree desired but experience may be substituted.
• A strong background in survey development and data analysis techniques
• A strong background in SAS coding and knowledge of statistical analyses used to summarize descriptive statistics, compare means (T-test, Chi-square, ANOVA, etc.), and do correlation and regression analyses is required.
• Knowledge of Qualtrics survey software.
• The ability to write reports and explain results to researchers and lay people is required.
• Knowledge of SQL for data queries desired.
• Experience with writing queries using Structured Query Language (SQL) and/or other relational database systems tools.
• Knowledge of association management or database software (e.g., netForum, Salesforce, etc.) preferred.
• At least two years’ experience writing and presenting reports.
• Strong knowledge of data analysis techniques (T-test, Chi-square test, ANOVA, correlation analysis, regression analysis, etc.) and research survey methodologies
• Strong attention to detail in working with databases, tables/figures and data reports.
• Ability to prioritize, plan, solve problems, and carry out responsibilities independently.
• Must work well in a team environment and have strong customer service skills.
• Must have strong interpersonal and written and verbal communication skills.

OTHER REQUIREMENTS

• Must possess sound judgment, discretion and a high degree of professionalism.
• Must have regular and predictable attendance.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. In addition, percentages allocated to job functions are subject to change at the supervisor’s discretion. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor, subject to reasonable accommodation.

About The American College of Healthcare Executives

The American College of Healthcare Executives (ACHE) is an international professional society of more than 40,000 healthcare executives who lead hospitals, healthcare systems and other healthcare organizations. ACHE offers its prestigious FACHE® credential, signifying board certification in healthcare management. ACHE's established network of more than 80 chapters provides access to networking, education and career development at the local level. The Foundation of ACHE was established to further advance healthcare management excellence through education and research. It is known for its educational programs—including the annual Congress on Healthcare Leadership, which draws more than 4,000 participants—and groundbreaking research.

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