General Purpose:

The Sr. Manager Sales Enablement provides key functions for the MGMA Sales Teams. It manages the team of specialists and coordinators (S&Cs) and also works with the sales teams to serve as the liaison between sales, marketing and product teams. The role provides sales teams with continued process improvement within the sales and invoicing processing while providing the team with sales materials, content and resources to drive growth within the MGMA sales teams. The role will focus on the organization’s existing and potential customers creating and monitoring sales team KPIs and metrics to improve efficiency and performance. This role will work to improve customer communication to better understand the benefits and utilization of MGMA’s solutions to assist practices in solving their largest operational, revenue and patient delivery challenges. This role has a salary plus commission compensation plan.

Essential Functions:

• Assists in creating cross team alignment for key KPIs for both the sales team and overall organizational goal.
• In conjunction with Senior Director of National Sales, conducts quality control checks, helps create metrics, and shares the results with other sales enablement team and sales teams.
• Strong knowledge of CRM systems and other sales tools like Outreach to collaboratively work with sales teams to create efficiencies to strive for continuous improvement in sales team effectiveness.
• Responsible for contract maintenance/management and process.
• Participates in regular meetings with sales teams to consistently grow the knowledge base regarding existing and new products.
• Works alongside marketing to lead efforts on product documentation, case studies, testimonials, presentations, content and competitive analysis.
• Assists sales and marketing in creating and monitoring appropriate levels of marketing leads and outbound sales efforts
• Works alongside marketing to conduct customer service audits.
• Makes recommendations for system enhancements and changes based on both customer needs that are not being met in the systems, or products.
• Other duties as required and necessary to ensure the success of the organization.

Supervisory duties:

• Directly manages Business Intelligence Group Coordinator, Member Relations Specialist, and the Account Relations Specialist, in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work including goal and direction setting, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.

Knowledge, skills and abilities:

• Ability to consistently promote, support, work, and act in a manner in support of MGMA’s mission, vision and values.
• Strong communicator and collaborator
• Strong analytical skills to measure and optimize processes
• Content and training experience
• Excellent problem-solving and critical thinking skills.
• Excellent customer service, relationship building and communication skills.
• Ability to organize, prioritize tasks, and meet deadlines.
• Ability to develop strong working relationships with key external stakeholders and across all internal teams.
• Ability to be self-motivated and maintain positivity.

Education:

• Bachelor’s Degree in Business Administration, Healthcare Administration, or a related field is required.

Experience:

• Five (5) or more years of experience in any of the following: product sales/sales enablement, project management, business development, or similar, is required.
• Two (2) or more years of management experience is required.
• A healthcare background and knowledge of relevant healthcare trends is preferred.

               An equivalent combination of education and experience may be substituted on a year for year basis.

Additional Requirements/Licenses/Certifications:

• Must have reliable transportation.
• Must have a valid driver’s license.
• Must live in Denver or surrounding areas and be able to commute to the corporate office as requested.
• MGMA does not engage in immigration and visa sponsorship.

Working environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is generally performed in an indoor, professional office environment.
• This role routinely uses standard office equipment such as computers, phones, photocopiers.                                                          
• Will need to attend conferences and sales events in various locations around the United States on a regular basis.
• Regular, predictable attendance is required.

Physical Activities:

The physical demands described here are representative of those that must be met by employees in this role, to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, employee is regularly required to successfully interact and accurately exchange information using the following suite of verbal and non-verbal communication skills critical to expressing oneself and conducting professional interactions on behalf of the business: 
• Ability to read, write, edit 
• Ability to converse, discuss, convey 
• Also includes interactive engagement with software applications, computer graphics, and the ability to conduct internet research. 

• While performing the duties of this job, employee is regularly required to successfully navigate scenarios requiring the following observational abilities: 
• Ability to perceive, identify, recognize 
• Ability to detect, determine, discern, judge 
• Ability to assess, estimate, compare 
• This is a largely sedentary role, so employee must be able to remain in a sedentary position while focusing for extended periods of time throughout the workday. Position also requires occasional movement inside the office to access file cabinets, printers, etc. While performing the duties of this job, employee is regularly required to successfully navigate scenarios requiring the following operational abilities: 

• Ability to operate PC/keyboard and other office productivity equipment 
• Ability to position self to traverse/navigate around typical office setting 
• Ability pull/push, lift, open/close, grasp/manipulate, transport up to 10 lbs.